Whether you have a commendation or a complaint, a
question or a suggestion, we want to hear from you. Your
comments are important to us!

Select the kind of input you wish to give:

Report an Incident
For comments, commendations or concerns about a
specific incident, bus line or operator.
Ask a Question
For general comments or questions not related to a
specific incident.
Make a Suggestion
Give us your general comments on how to improve
our service.
Ask for a Trip Plan
Let us get you to your destination using AC Transit.

For general suggestions or recommendations for AC Transit.

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(See our Privacy Policy for more information).

Customer Information

* First Name		* Last Name
Address		City
State		Zip Code
Home Phone	()--	Work Phone	()--
Cell	()--
* Email

Incident Details

To help us to take action, please fill out each field as completely as possible.

Date

/ /

Time

(Approximate time of incident)

Vehicle #

(Located in front of bus, above the driver, or displayed on back of bus)

Route / Line #

Destination

(Your destination stop, or end of the line)

Location

(Where the incident occurred)

Employee Details

Employee Badge #
Employee Description

In Your Own Words

* Type Comments Here
Request a Response?	Yes No We read and record all comments, however due to the volume of feedback that we receive, we will only contact you back if you request a reply.

Ask for a trip plan

* First Name		* Last Name
Start Address		City
End Address		City
* Email
Tell us the date and time of your trip
	/ /
	Time :
Do you need reverse directions?
	/ /
	Time :
	Any Other Details

If you prefer, you may call 817-1717 or 511 for either Transit Information or Customer Relations.

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Transit Glossary

Frequently Asked
Questions

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