AC Transit CUSTOMER ASSISTANCE

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Customer Feedback


Whether you have a commendation or a complaint, a
question or a suggestion, we want to hear from you. Your
comments are important to us!

Select the kind of input you wish to give:




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(See our Privacy Policy for more information).

Customer Information

 

* First Name
* Last Name


Address
City


State Zip Code


Home Phone ()--
 Work Phone ()--
Cell ()--
  
* Email




Incident Details

To help us to take action, please fill out each field as completely as possible.


Date
/ /
Time
 : 
     (Approximate time of incident)
Vehicle #

  (Located in front of bus, above the driver, or displayed on back of bus)
Route / Line #
Destination

  (Your destination stop, or end of the line)
Location

  (Where the incident occurred)


Employee Details


Employee Badge #
Employee Description


In Your Own Words


* Type Comments
Here
Request a Response? Yes   No

We read and record all comments, however due to the volume of feedback that we receive,
we will only contact you back if you request a reply.


Ask for a trip plan

 

* First Name
* Last Name


Start Address
City


End Address
City


* Email


 

Tell us the date and time of your trip

/ /
  Time :

 

Do you need reverse directions?

/ /
  Time :
Any Other Details




If you prefer, you may call 817-1717 or 511 for either Transit Information or Customer Relations.




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