Whether you have a commendation or a complaint, a
question or a suggestion, we want to hear from you. Your
comments are important to us!
Select the kind of input you wish to give:
- Report an Incident
For comments, commendations or concerns about a
specific incident, bus line or operator.
- Ask a Question
For general comments or questions not related to a
specific incident.
- Make a Suggestion
Give us your general comments on how to improve
our service.
- Ask for a Trip Plan (response within 48 hours)
Let us get you to your destination using AC Transit.
Our San Francisco bound Transbay bus routes terminate at the San Francisco bus terminal at 1st and Mission ONLY. If you require additional information for locations in San Francisco, please contact S.F. Muni for route information.
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If you prefer, you may call 817-1717 or 511 for either Transit Information or Customer Relations.
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