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About NextBus
Get in synch with your bus!
Use NextBus for real-time arrival information.
Unlike static schedules, NextBus provides estimated arrival times for buses so you don’t have to wait longer than you need to. It uses GPS satellite technology to track buses, and then, taking into account typical traffic conditions, predicts when buses should arrive at a bus stop. Arrival predictions are updated every few minutes to ensure a high level of accuracy.
NextBus at Your Fingertips!
- Check for real-time arrival information from the comfort and security of your home or office.
- Schedule e-mail alerts to be notified when your bus is a specified number of minutes away from your preferred stop.
- Use your smart phone to view a compact version of the NextBus Web site, optimized for small screens and wireless devices.
- Get text messages with requested arrival information. (You may incur text message charges depending on your phone plan.)
Plus, you can view NextBus information on the electronic signs at select AC Transit bus stops, including shelter stops along AC Transit’s Rapid lines, 1R and 72R, at the Ardenwood Park & Ride Lot in Fremont, and soon at the Temporary Transbay Bus Terminal in downtown San Francisco (opening in 2010.)
More NextBus Lines Coming Soon!
NextBus is currently linked to one-third of AC Transit’s bus lines, serving approximately two-thirds of all riders. AC Transit plans to expand this service to more transbay and local lines before the end of the year. Eventually, all bus lines will have real-time arrival information.
How Accurate are NextBus Predictions?
For most riders, NextBus is a valuable tool for planning bus trips, and AC Transit is committed to bringing this technology to all its lines. While AC Transit expects most NextBus predictions to be accurate, the technology is very complex and relies on multiple systems, on and off the bus, to work together. Therefore, riders may occasionally experience inaccurate arrival times when one system fails to communicate with the others. Also, since NextBus uses historical data to help predict arrival times, when a bus line has a significant route change it may take some time for Next Bus to recalibrate its predictions and provide the most accurate arrival information.
AC Transit relies on rider feedback to improve service, so if you are using NextBus, please share your experiences, good or bad, by contacting our NextBus team at next-bus@actransit.org and/or by calling 511 and saying “AC Transit” to speak to a Customer Service Representative.